Create multi-level menus, unlimited call minutes, click2call, outbound dialer, dial by name, voicemail transcriptions, and many more
Visual Flow Builder
Build unlimited simple to complex call flows using the visual drag-and-drop designer
Integrate with your Apps
Bring your own carrier, and connect it with 25+ popular CRMs, such as AgileCRM, Salesforce, CRM.io, etc. Use the REST API for powerful call flows
Powerful Features
Limitless Possibilities. What will you do for your business?
Unlimited Minutes
Get access to unlimited minutes to provide uninterrupted customer service essential for your business growth. Make or receive calls irrespective of time, place, and device.
Unlimited Calls
Unlimited Phone Lines
Call Routing
Calls Media
Multi-tier Menus
Provide customers with the right support by offering a well-versed menu that is categorized for customers to choose their desired query quickly.
Predefined Flows
Customizations
Segmentation of Calls
Voicemail
Allow your customers to leave their queries as voicemail when no agent is available. Listen and download all voicemails to forward them to the respective agent or department through email.
Recorded Audio
Voicemail Management
Voicemail to Email
Voicemail Drops
Outbound Dialer
Make instant outbound phone calls without manually dialing a phone number. It helps your agents to reach more customers faster, increasing efficiency and output.
Get Call Information
Play Hold Music
Forward Calls
Add Calls
Call Forwarding
Direct incoming calls from one number or device to another to ensure no customer is left unattended. Organize the forwarding schedules based on the agents' availability and business hours.
Parallel Ringing
Automated Recording
Multiple Forwarding
Call Whisper
Check caller details even before answering their call. Agents can study customer information and the purpose of the call to communicate better.
Create Call Purpose
Call Recording
Customization
TTS
Allow an agent to type a message and have the message audibly spoken to recipients in various languages. Eliminate the step of manually recording your message.
Reach Worldwide
Multi-language Support
Custom Integration
CRM Integration
Create new customer records automatically with CRM integration. Allow your team to make and attend calls from your CRM and easily track the results of each call.
Contextual Agent Interactions
Seamless Conversation
Improve Agent Productivity
REST API for Developers
Provide a URL for extracting resources through REST integration and support your customers in the best way possible. Build and use REST APIs easily to receive data from other applications.
More Efficiency
Improves User Experience
Increase Productivity
Conferencing
Allow agents to talk to multiple customers in one call, increasing their efficiency and productivity. Add a bridge to simplify conferencing and create a custom password to protect the calls.
Increase Efficiency
Conference Call Activity
Integrated Conferencing
PIN
Authenticate the identity of the person on the call. This setting allows only authenticated users to reach your phone number.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
Get more out of PBXPlus
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