Who Should Use Virtual PBX System?

There’s a diversified range of businesses that use virtual PBX software. In a nutshell, considering its benefits and flexibility, virtual PBX software is the first choice for small and medium enterprises. No wonder, PBX software is becoming more and more popular in the start-up culture.

Usually, companies that need to deploy a department where direct one-to-one contact is important between the company reps and customers are the ones who use PBX software.

There’s a wide range of industries where virtual PBX software is being used.

  • Travel
  • Hospitality
  • Healthcare
  • Retail
  • Government and Public Sector
  • Banking & Finance
  • Education
  • Manufacturing
  • IT

Any other industry where direct one-to-one communication is essential.

In conclusion, virtual PBX software has been proved as a boon to businesses. It has helped them to improve their customer service by providing the tools they need to increase customer satisfaction.

There are limitations though. As the virtual PBX systems are internet-based. There are times when businesses face a little downtime due to server related issues. Doubts over its robustness towards security have been raised multiple times.

However, even after all these obstacles, virtual PBX continues to be the first choice of businesses. It’s just because of the flexibility and modern features that it offers.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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