There’s a diversified range of businesses that use virtual PBX software. In a nutshell, considering its benefits and flexibility, virtual PBX software is the first choice for small and medium enterprises. No wonder, PBX software is becoming more and more popular in the start-up culture.
Get unlimited phone lines, IVR flows and minutes and never miss a single call
Improve caller satisfaction while reducing cost with multi-level IVRs
Add call activities and route calls real-time based on the lead owner in your CRM
Respond to customer concerns quickly with voicemail transcriptions
Choose toll-free and local numbers from 48+ countries
Use the REST step to integrate your IVR flow with your database and backend
Bring your favorite provider for the best possible rates ever
Embed click-to-call widget on the website to increase leads
Unbelievable pricing - the lowest you will ever find
Everything your business needs - 50 apps, 24/5 support and 99.95% uptime
Usually, companies that need to deploy a department where direct one-to-one contact is important between the company reps and customers are the ones who use PBX software.
Any other industry where direct one-to-one communication is essential.
Virtual PBX systems are perfect for businesses that have multiple locations, remote workers, or mobile workers. With a virtual PBX system, businesses can have a single phone number with multiple extensions that can be routed to any phone, anywhere in the world.
Businesses that use a virtual PBX system can save a significant amount of money on their monthly phone bill. With VoIP, businesses only need to pay for the call minutes that they use, rather than paying for a set of phone lines (trunks) that are unused most of the time.
There are many reasons why a business should use a Virtual PBX system. Some of the most common reasons include:
Traditional PBX systems can be expensive to purchase and maintain. Virtual PBX systems are much more affordable, and they can save businesses a significant amount of money on their phone bills.
Virtual PBX systems are very flexible and can be easily customized to meet the specific needs of a business. They can be scaled up or down as needed, and they can be easily integrated with other business systems.
Improved Customer Service
Virtual PBX systems can help businesses improve their customer service. With features like call forwarding and caller ID, businesses can ensure that their customers always reach the right person.
Virtual PBX systems can help businesses increase their productivity. With features like call waiting and voicemail, businesses can take advantage of every opportunity to communicate with their customers.
In addition, virtual phone systems come with a wide range of features that can save businesses time and money, such as auto attendant, call forwarding, call recording, conference, call blocking, outbound dialing and more.
In conclusion, virtual PBX software has been proved as a boon to businesses. It has helped them to improve their customer service by providing the tools they need to increase customer satisfaction. There are limitations though. As the virtual PBX systems are internet-based. There are times when businesses face a little downtime due to server related issues. Doubts over its robustness towards security have been raised multiple times.
However, even after all these obstacles, virtual PBX continues to be the first choice of businesses. It’s just because of the flexibility and modern features that it offers. If you’re looking for a cost-effective and feature-rich phone system for your business, a PBXPlus virtual PBX system is the perfect solution.
Go to the next level with
Get all 50 apps - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicaciÃ³n Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Owner at Stonegye.digital
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Assistant Manager at Quality CARE India Limited