Call Flow Automation
for versatile calling experience
Allows you to create your own customized call flows based on your business requirements with drag and drop visual builder.
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for versatile calling experience
Allows you to create your own customized call flows based on your business requirements with drag and drop visual builder.
Automate all of your call processes and make sure your customer calls are never missed with call flow automation.
Design call flows with an easy-to-use, drag-and-drop flow builder. Add nodes of your choice to customize call flows and build them as your business needs.
Give multiple options to your customers while reaching out to you and make it easy for them to connect with your teams for any queries that they have by using call flow automation.
Create time zone specific work hours for each team and plan the inbound routing of phone calls accordingly. Create different routing rules for calls outside working hours as well as analyze the call data to make better plans for such calls with call flow automation.
Select if you prefer to add music or audio to the flow while the caller waits or holds on. You can upload MP3 files by using calls media feature.
Here are the additional features to look at
IVR system for answering incoming calls. With this system, you can have a custom call tree to make direct calls, transfer calls, or have voice mail.
Call forwarding routes incoming calls directly by specifying which users should receive calls and ge the ability to send calls to multiple phones.
Call flow automation helps to keep your phone system up and running. It is a series of steps that a call goes through when it is set up, during its duration.
Virtual phone numbers are an affordable, reliable, and efficient way to communicate with your customers. It is easy to set up and use anywhere in the world.
Business Voicemails helps you connect with your customers, on the phone or the web. Receive, send, store, and welcome customers with recorded voicemails.
Text to speech helps to convert text into phonetic voice output, that aids to communicate even in remote to enhance customer engagement.
Call analytics helps your business grow by providing reports that make it simple to identify trends and develop more effective strategies.
Dial by name enables callers to identify names by mentioning the first three letters, or you can select a list of names from the directory.
Click2call phone system for small businesses is hosted in the cloud and it's accessible from anywhere with an internet connection.
Call conferencing solution to connect with your teams from anywhere. Make collaboration through a virtual phone system to fasten up business communications.
Outbound dialing allows you to dial phone numbers from the database automatically and proactively connect with thousands of prospective customers.
Voicemail transcription allows to convert the voicemail messages into text format and send them to the callers via messages or emails.
Virtual PBX and CRM integration to get the most out of your existing CRM and virtual phone system and supercharge customer relationships.
Toll free numbers will allow your potential customers to be confident that they are calling the right company. We offer a complete solution for your business.
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