Automate call processes, optimize team productivity, and improve customer experience with our best-in-class virtual PBX phone system.
Access to unlimited extensions, call flow automation, CRM integrations, call forwarding, and much more. All the features that you need to level-up your virtual phone system.
Streamline business communication like never before with advanced calling and dialing features.
Forward calls, record voicemails, build call flows, and much more with advanced virtual PBX software.
Automate call processes to provide superior experience.
Be reachable with unlimited extensions and call forwarding.
Seamlessly integrate with your existing numbers and systems.
Get insightful call analytics to make smart decisions.
Create menu options, direct your calls to the right party and initiate communication with customers with a personalized greeting while offering a category of menus to select the desired query.
Find out more about IVR System
Direct incoming calls from one number or device to another to ensure no customer is left unattended. Organize the forwarding schedules based on the agents' availability and business hours.
Find out more about Call Forwarding
Create customized call flows based on your business requirements with a drag and drop visual builder.
Find out more about Call Flow Automation
Pick calls from 48+ countries and assigns call flows for execution as soon as a number is a dial and reach your customers at every time they call. Serve your customers globally.
Find out more about Virtual Phone Numbers
Allow users to receive audio messages when they are unavailable to answer calls. Listen and download all voicemails received with an option to forward messages as emails.
Find out more about Business Voicemails
Customize the voice output as per your preferred demographics by converting text into a voice. Choose the language in which you would like your PBX greeting and menu options spoken with TTS.
Find out more about Text-to-Speech
Receive real-time metrics, such as total inbound and outbound calls, voicemails, and average call time. Easily track your call flows and sort it by the time period and download the reports in just one click.
Find out more about Call Analytics
Ensure that your callers can connect to your employees quickly and easily. Employees can customize their personal directory entry by entering their own names.
Find out more about Dial By Name
Allow you to click on a phone number in either your contacts list or call log without having to dial it. Manage your call average handling time by using a web widget where the feature is to reduce long call waiting for queues.
Find out more about Click2Call – Web Widget
Allow you to talk to multiple people in one call, increasing employee efficiency and productivity. Setup is simple, and the system integration makes it easy to use. Creating a custom password and adding a bridge to a conference makes it simple.
Find out more about Call Conferencing
Make outbound calls with confidence with an in-built outbound dialer and robust tools that make reaching out to customers easier.
Find out more about Outbound Dialing
Convert voicemails into texts by enabling transcription. Receive emails automatically when a voicemail is received. Detailed transcripts will be included in the email notification.
Find out more about Voicemail Transcription
Amazing tips and how-to guides to help businesses succeed like the Fortune 500.
Unify your business communications with ease and efficiency. Connect your office phones and mobile devices with a small business phone system and use powerful automation software to manage your business calls, and more.
Telephony is the most popular way to communicate over the phone. Millions of people are using it every day and it is a service that has become an integral part of our daily lives. A toll free number enables you to manage your customer calls more efficiently.
IVR can make customer interactions more efficient and often take the form of a system that delivers information to callers without needing an agent. Here are four ways that IVRs can improve your call flow.
All types of businesses follow the same rule: Customer is King. As a result, you will notice that close to every organization has a separate customer service department. They cater to the requirements of their consumers and solve all types of issues that their customers face with the company's products and services.
Integrated business phone system that businesses use to communicate with each other in the organization.
VoIP and enterprise cloud telephony systems can be used to host PBXs, making it easier for business leaders to access advanced functionality and reduce the operating costs of older PBXs. As cloud-based technology shifts costs, your business can upgrade to cloud PBXs to save money.
Virtual PBX software is a phenomenon used for PBX systems that are hosted on the cloud and don’t require physical space and resources for deployment, maintenance, and upgradation.
Virtual phone numbers keep you connected and current in today's marketplaces without requiring a significant financial investment. All of these options are accessible when you use a virtual number for your business.
The virtual PBX phone system has evolved and grown rapidly over the past few years. No wonder, every medium and large enterprise is starting to leverage the power of PBX.
There’s a diversified range of businesses that use virtual PBX software. In a nutshell, considering its benefits and flexibility, virtual PBX software is the first choice for small and medium enterprises. No wonder, PBX software is becoming more and more popular in the start-up culture.
A cloud-based PBX system solution is a new concept which businesses are adopting at a faster rate. It’s important to understand the massive benefits that virtual PBX software offers and how effective they are when it comes to growing your customer service further.
While IVR is just one of the many types of digital tools you can use to make your mark in the industry, there's no denying that the IVR system can help businesses of all sizes.
IP PBX software is a phone system that uses the Internet to connect calls. It's a cost-effective and scalable alternative to on-premise hardware, and it can be used for businesses of all sizes.
Incoming calls in a virtual PBX can be forwarded to another extension or to a phone number. This article explains how to forward incoming calls in a virtual PBX.
Click2Call is the feature that lets you make a phone call from your computer. With Click2Call, you can talk to anyone in the world.
Outbound dialing is a marketing strategy used by many companies to bring more leads and sales. It's about call-to-action, and this article will show you how it works.
Virtual PBX Software, also called cloud PBX software, is an affordable and scalable telephone system for any size business. We offer a fully-hosted solution that works on any device and can be scaled to fit your needs.
Create a virtual number in your area code that you can use for business or personal use. Free calling, texting, and voicemail for all virtual numbers.
In addition, you can take advantage of the real-time insights you get from the text-to-speech software you use. This post will guide you on what you need to convert text into speech and meet your business needs.
Call flow automation is the process of speeding up your phone system to be faster, more efficient, and more convenient for both you and your customers.
There are many different phone systems available on the market, but some are better suited for specific needs. Virtual PBX service providers offer great features that can help your business. This article will teach you how to set up this type of system for your company.
Hosted PBX is a phone system that is hosted in the cloud and managed by an outside provider. It's designed to provide businesses with all the features of a traditional PBX, but with less upfront investment and more scalability.
Are you considering a hosted PBX service? This article will discuss what a hosted PBX is, how it works, and the benefits of using one.
A Software PBX is a virtual office assistant that is integrated with your existing phone system. A Software PBX provides you with all the features of a traditional PBX, but at a fraction of the cost and complexity.
VoIP PBX is a phone system that allows businesses to reduce overall costs, save time, and increase productivity. VoIP PBX has many benefits, including the ability to integrate seamlessly with other lines of business or systems.
VoIP Phone is a cost-effective and convenient way to make phone calls. Find out how VoIP works and the benefits it offers.
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500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
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I have worked with quite a few CRM solutions including SugarCRM, Daylite, and Salesforce. Within a few days I could build scripts to import our data into 500apps using their Rest APIs. If you are building a web app, and want to store customer data into a CRM, Agile makes it easy. The concepts of using web triggers in Agile CRM to trigger based on events that occur on our website or our web app is a game changer for our customer support and marketing teams. I am typically very skeptical to change CRM solutions, as most of the work falls on me to actually move the data. With Agile, I feel like we are more in control of the data, and we have given our sales, marketing and staff additional tools to make communication with clients easier.
Very pleased with the Support received and the tool during initial kicking of the tires. The knowledge base gets points for simplicity, however, needs better context and examples provided to help users such as myself. Looking forward to growing with this CRM!
I was completely lost integrating Facebook with 500apps. Contacted online support and the extremely patient Support team walked me through all processes step by step. Now that's what I call customer service par excellence! I highly recommend 500apps.
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