All the features that you need to level-up your virtual phone system. Get access to unlimited extensions, call flow automation, Chrome Extension, and much more.
Streamline business communication like never before with advanced calling and dialing features.
Forward calls, record voicemails, build call flows, and much more with advanced virtual PBX software.
Automate call processes to provide superior experience.
Be reachable with unlimited extensions and call forwarding.
Seamlessly integrate with your existing numbers and systems.
Get insightful call analytics to make smart decisions.
Integrate all the information of customers that you have in existing CRM into virtual phone system in one click.
Find out more about Virtual PBX
Open up more time for your employees and reduce overhead costs by automating processes for your customer calls. Allow employees to prioritize their calls and manage their workday so that they can provide high-quality service to your customers.
Find out more about Call Automation
Easily track your call flows to help drive revenue through improved call processes and menu options. Analyze each step the customer takes during calls to determine what options entice your customers whenever they contact your business.
Find out more about Call Analytics
Add new numbers, change call flows and use existing numbers so your customers are sure to reach you each and every time they call.
Find out more about Virtual Numbers
Configure the call flow to allow for automatic forwarding so that employees can spend their time on building long-lasting customer relationships.
Find out more about Call Forwarding
Play welcoming voicemails when customers reach you. Thus, improve customer experience and engagement.
Find out more about Business Voicemails
Make outbound calls with confidence with in-built outbound dialer and robust tools that make reaching out to customers easier.
Find out more about Outbound Dialing
The call history gives you details about the caller information, location history, and their needs. Record them to provide the right solution they need and manage all these activities using a compelling phone system
Find out more about Call Management
Make your calling operations simple with the help of the auto-attendant feature that virtual PBX offers. Let your employees focus on the most productive tasks as the call system goes automated.
Find out more about Auto-Attendant
Transcribe voicemails and send text messages to your customers. Keep engaging them in the form of the latest updates about your business. Owning a virtual PBX software makes everything that you need for business.
Find out more about Voicemail Transcription
Call recording for businesses helps in tracking the callers and their demographic data to understand their needs and provide business solutions as per their requirements.
Find out more about Call Recording
Automatically detect calls and leave a voice message for the upcoming calls once it exceeds your business hours. Schedule working hours in your PBX environment and monitor calls to meet the desired customer needs.
Find out more about Business Hours Routing
Create an escalation matrix, divide the calls according to the priorities, and answer them to resolve customer queries. Reduce waiting times by identifying the most crucial call that needs to be engaged and has a larger scope for your business.
Find out more about Call Hunting
Handle a subscriber call and a caller at the same time using a web widget where the feature is to reduce long call waiting for queues.
Find out more about Click2Call–Web Widget
Make menu options customer-friendly by developing an input-friendly IVR system to handle customer queries effectively. Design custom flows to drive actions based on the menu options selected by the callers.
Find out more about Interactive Voice Response System
Get the chrome extension of virtual PBX to make calling operations happen simple and straight without investing in another virtual phone system kind of environment.
Find out more about PBX Browser Extension
Virtual PBX system has multiple options to accelerate your business and one of them is instantly converting voice into text format.
Find out more about Text-to-Speech
Add a personalized approach to find required names in a single go. Quick identification of names is handy now with the virtual phone system.
Find out more about Dial-by-Name
Create an ultimate calling experience by taking the advantage of call conferencing that PBX provides. Connect with multiple customers at one time saving time and effort.
Find out more about Call Conferencing
Become the most trusted business by connecting with your customers existing within a country. Get toll free numbers and simplify your reach to the customers in the simplest way with the help of a virtual phone system.
Find out more about Toll Free Numbers
Enable local numbers to earn the trust of the individuals in particular regions or spaces. Let your customers or partners entrust you to avail most of the business solutions that you offer.
Find out more about Local Numbers
Make your callers connect you from anywhere in the world using a virtual PBX system. Grow your business limitlessly, handle call operations seamlessly, and provide global support relentlessly.
Find out more about Global Support
Amazing tips and how-to to help businesses succeed like Fortune 500.
How to Improve Call Center Efficiency?
Improving call center efficiency in a business is a great way to satisfy and retain customers. But you can't improve on something you don't know the level yet. Therefore, you have to measure the efficiency of your business call center, and this task will be stressful, slow, and expensive if your business does not already use a virtual phone number on a virtual PBX software. Then, have your call center agent review users' feedback and satisfaction rates and highlight the areas that require improvement.
10 Questions to Ask When Choosing a Virtual PBX
There are many Virtual PBX out there, each featuring one unique tool or the other; selecting the right one for your business becomes a tedious task. This article is meant to serve as a guide to assist you in making the most suitable cloud PBX for your brand.
How PBXPlus Features Can Help Your Business?
VoIP and enterprise cloud telephony systems can be used to host PBXs, making it easier for business leaders to access advanced functionality and reduce the operating costs of older PBXs. As cloud-based technology shifts costs, your business can upgrade to cloud PBXs to save money.
Who Should Use Virtual PBX System?
There’s a diversified range of businesses that use virtual PBX software. In a nutshell, considering its benefits and flexibility, virtual PBX software is the first choice for small and medium enterprises. No wonder, PBX software is becoming more and more popular in the start-up culture.
What are the Benefits of Using Virtual PBX System?
A cloud-based PBX system solution is a new concept which businesses are adopting at a faster rate. It’s important to understand the massive benefits that virtual PBX software offers and how effective they are when it comes to growing your customer service further.
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500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
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I have worked with quite a few CRM solutions including SugarCRM, Daylite, and Salesforce. Within a few days I could build scripts to import our data into 500apps using their Rest APIs. If you are building a web app, and want to store customer data into a CRM, Agile makes it easy. The concepts of using web triggers in Agile CRM to trigger based on events that occur on our website or our web app is a game changer for our customer support and marketing teams. I am typically very skeptical to change CRM solutions, as most of the work falls on me to actually move the data. With Agile, I feel like we are more in control of the data, and we have given our sales, marketing and staff additional tools to make communication with clients easier.
Very pleased with the Support received and the tool during initial kicking of the tires. The knowledge base gets points for simplicity, however, needs better context and examples provided to help users such as myself. Looking forward to growing with this CRM!
I was completely lost integrating Facebook with 500apps. Contacted online support and the extremely patient Support team walked me through all processes step by step. Now that's what I call customer service par excellence! I highly recommend 500apps.
Register now and see how 500apps can help run your business like the Fortune 500