Allow your agents to forward and answer calls from anywhere and anytime with advanced call forwarding.
Provide businesses with the option to redirect incoming calls to all agents at once. As soon as an agent answers the call, the other phones automatically stop ringing.
Allow all your forwarded calls to be recorded with customers consent to use it for serving enhanced customer support and build meaningful relationships.
Allow your calls to be forwarded to multiple users simultaneously or in a round-robin process with parallel call forwarding.
Play a message while the caller continues to hear ringing. Provide call agents with information about a caller before the call is connected.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.