Call Forwarding

for smoother calling experience

Let your employees work with confidence and leverage the best possible means to provide better customer service with call forwarding .

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Call Forwarding

Forward Your Business Calls Anywhere

Allow your agents to forward and answer calls from anywhere and anytime with PBX+

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parallel & round robin

Parallel & Round Robin

Use parallel or round-robin ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs.

automated recording

Automated Recording

Allow all your forwarded calls to be recorded with customers consent to use it for serving enhanced customer support and build meaningful relationships.

multiple forwarding

Multiple Forwarding

With parallel call forwarding, allow your calls to be forwarded to multiple users simultaneously or in a round-robin process.

What is Call Forwarding?

Call Forwarding is a service offered by many telephone carriers, which allows customers to forward calls from one number to one or more other numbers. This can be done either by dialing codes on the phone or over the Internet. Call forwarding may also refer to call transfer, in which case it is not limited to landlines and can include mobile phones as well. Call forwarding is a service that automatically forwards your incoming calls to another number, usually your cell phone. The call forwarding service enables you to change the settings on how and when your calls are forwarded. You can pick up all of your calls, forward them to voicemail or send them directly to another number without answering the call.

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Explore More Features

Here are the additional features to look at

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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