Allow your agents to forward and answer calls from anywhere and anytime with PBX+
Use parallel or round-robin ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs.
Allow all your forwarded calls to be recorded with customers consent to use it for serving enhanced customer support and build meaningful relationships.
With parallel call forwarding, allow your calls to be forwarded to multiple users simultaneously or in a round-robin process.
It will forward the call to a specific number if the call is not answered.
Every incoming call must be answered withiout any miss.
Yes, it is required to answer incoming calls through variuos channels.
The Parallel-Round Robin method will check the availability of the User and forwards the call in a Round Robin method.
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