Allow your agents to forward and answer calls from anywhere and anytime with PBX+
Use parallel or round-robin ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs.
Allow all your forwarded calls to be recorded with customers consent to use it for serving enhanced customer support and build meaningful relationships.
With parallel call forwarding, allow your calls to be forwarded to multiple users simultaneously or in a round-robin process.
I find the new App exciting for companies which focus is monitoring and task oriented. Looks great! All in one go! Well done Agile!
Thank you Ronnie for your prompt support today with my email issue. Using Agile CRM has been a very pleasant experience and the product is top notch. I recommend A++.
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