IVR System for Businesses
to create multi-level interactive menus
Serve your customers better through intelligent IVR. Streamline your call flow and reduce the time to contact.
to create multi-level interactive menus
Serve your customers better through intelligent IVR. Streamline your call flow and reduce the time to contact.
Set flows that define IVR system menu options for inbound dialers and associate an action to each option.
Use definitive flows to create a robust IVR menu that helps you interact with clients smoothly. Choose from a wide range of reactions and develop effective and timely communication with customers.
Customize the IVR flows according to common inputs received and drive customers to conveniently initiate actions.
Create multi-level IVR menus to classify and answer calls from prospective clients and existing customers. Route calls quickly to respective departments to solve customer queries fast and efficiently.
Set up call flows and connect multiple numbers effortlessly in a virtual extension. Route calls across your organization and set your own rules according to your requirements.
Here are the additional features to look at
IVR system for answering incoming calls. With this system, you can have a custom call tree to make direct calls, transfer calls, or have voice mail.
Call forwarding routes incoming calls directly by specifying which users should receive calls and ge the ability to send calls to multiple phones.
Call flow automation helps to keep your phone system up and running. It is a series of steps that a call goes through when it is set up, during its duration.
Virtual phone numbers are an affordable, reliable, and efficient way to communicate with your customers. It is easy to set up and use anywhere in the world.
Business Voicemails helps you connect with your customers, on the phone or the web. Receive, send, store, and welcome customers with recorded voicemails.
Text to speech helps to convert text into phonetic voice output, that aids to communicate even in remote to enhance customer engagement.
Call analytics helps your business grow by providing reports that make it simple to identify trends and develop more effective strategies.
Dial by name enables callers to identify names by mentioning the first three letters, or you can select a list of names from the directory.
Click2call phone system for small businesses is hosted in the cloud and it's accessible from anywhere with an internet connection.
Call conferencing solution to connect with your teams from anywhere. Make collaboration through a virtual phone system to fasten up business communications.
Outbound dialing allows you to dial phone numbers from the database automatically and proactively connect with thousands of prospective customers.
Voicemail transcription allows to convert the voicemail messages into text format and send them to the callers via messages or emails.
Virtual PBX and CRM integration to get the most out of your existing CRM and virtual phone system and supercharge customer relationships.
Toll free numbers will allow your potential customers to be confident that they are calling the right company. We offer a complete solution for your business.
Business phone systems that can help you to stay connect with your customers. Get one of the best phone systems for businesses and save more time and money.
IVR is an automated business phone system that interacts with callers, gathers information and routes calls to the appropriate recipient.
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