Interactive Voice Response System

to build action-driven flows

Build a long list of menu options and let your callers choose whatever they need. Use flows to take any action as per the caller inputs.

Interactive Voice Response System

Automate Response System with Prerecorded Menu Options

Set flows to define menu options for the inbound dialers and associate an action with the selected options.

interactive voice response system leave note
predefined flows

Predefined Flows

Choose a flow from the wide range of options and select the one from the library. Use the flows to trigger an action for a specific response and create an IVR for your business.

customizations

Customizations

Add your flow system or edit the existing flows as per the business requirements. Customize the flows – from complex to simple and drive customers to initiate actions as per the inputs received.

drag-and-drop editor

Drag-and-drop Editor

Build flows using an intuitive drag-and-drop flow editor. Design or edit the fields, actions to perform, and define call routing to the numbers with the use of IVR development feature offered by PBX software.

What is Interactive Voice Response System?

Interactive Voice Response System is a computerized system that provides an interactive interface for electronic devices with voice input or output. The most common use of interactive voice response system is in call centers. Interactive voice response systems are used by many large companies for customer support. Companies can also use them to provide information about products and services, or enable customers to purchase goods and services.

Sign Up FREE for 10 users

Explore More Features

Here are the additional features to look at

Explore More Features

Go to the next level with 500apps logo

At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.

500apps banner
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

PBXPlus is a part of 500apps Infinity Suite