IVR System for Businesses

to build multi-level menus

Allows to build a long list of menu options and initiate communication with customers with a personalized greeting while offering a category of menus to select the desired query. Use IVR call flows to take any action as per the caller inputs.

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IVR System for Businesses

Create Extensions for Callers with IVR System

Set flows to define IVR menu options for the inbound dialers and associate an action with the selected options.

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predefined flows

Predefined Flows

Choose a flow from the wide range of options and select the one from the library. Use the flows to trigger an action for a specific response and create an IVR for your business.

customizations

Customizations

Add your flow system or edit the existing flows as per the business requirements. Customize the IVR flows – from complex to simple and drive customers to initiate actions as per the inputs received.

segmentation of calls

Segmentation of Calls

Route callers quickly to the specific department or function that is most appropriate to solve their queries. To make the segmentation of calls more useful for callers, multi-level IVR menus can be created new customers, existing customers, choice of language and connection requests.

What is IVR System?

Interactive Voice Response System(IVR) is a computerized system that provides an interactive interface for electronic devices with voice input or output. The most common use of interactive voice response system is in call centers. Interactive voice response systems are used by many large companies for customer support. Companies can also use them to provide information about products and services, or enable customers to purchase goods and services. Learn more about How Interactive Voice Response System Help Business

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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