IVR System for Businesses

to build multi-level menus

Identify and route calls to the best-suited agents based on caller inputs with an intelligent IVR. It helps in streamlining your call flow and reducing time to contact.

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IVR System for Businesses

Improve First Call Resolution With Our IVR

Set flows to define IVR menu options for the inbound dialers and associate an action with the selected options.

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predefined flows

Predefined Flows

Use flows to create an IVR that communicates with the caller based on their response. These pre-defined flows help you choose from a wide range of reactions, save time and create effective communication between companies and their customers.

customizations

Customizations

Add or edit the flows as per your business requirements. Customize the IVR flows – from complex to simple and drives customers to initiate actions as per the inputs received.

segmentation of calls

Segmentation of Calls

Route calls quickly to the specific department to solve customer queries. Create multi-level IVR menus for answering calls from prospective customers, existing customers and connection requests.

easy call routing

Easy Call Routing

Set up call flows and connects multiple numbers in a virtual extension. You can route calls anywhere in your organization and set your own rules and make changes when needed.

What is IVR System?

Interactive Voice Response System(IVR) is a computerized system that provides an interactive interface for electronic devices with voice input or output. The most common use of interactive voice response system is in call centers. Interactive voice response systems are used by many large companies for customer support. Companies can also use them to provide information about products and services, or enable customers to purchase goods and services. Learn more about How Interactive Voice Response System Help Business

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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