to build multi-level menus
Identify and route calls to the best-suited agents based on caller inputs with an intelligent IVR. It helps in streamlining your call flow and reducing time to contact.
Set flows to define IVR menu options for the inbound dialers and associate an action with the selected options.
Use flows to create an IVR that communicates with the caller based on their response. These pre-defined flows help you choose from a wide range of reactions, save time and create effective communication between companies and their customers.
Add or edit the flows as per your business requirements. Customize the IVR flows – from complex to simple and drives customers to initiate actions as per the inputs received.
Route calls quickly to the specific department to solve customer queries. Create multi-level IVR menus for answering calls from prospective customers, existing customers and connection requests.
Set up call flows and connects multiple numbers in a virtual extension. You can route calls anywhere in your organization and set your own rules and make changes when needed.
Here are the additional features to look at
IVR system for answering incoming calls. With this system, you can have a custom call tree to make direct calls, transfer calls, or have voice mail.
Call forwarding routes incoming calls directly by specifying which users should receive calls and ge the ability to send calls to multiple phones.
Call flow automation helps to keep your phone system up and running. It is a series of steps that a call goes through when it is set up, during its duration.
Virtual phone numbers are an affordable, reliable, and efficient way to communicate with your customers. It is easy to set up and use anywhere in the world.
Business Voicemails helps you connect with your customers, on the phone or the web. Receive, send, store, and welcome customers with recorded voicemails.
Text to speech helps to convert text into phonetic voice output, that aids to communicate even in remote to enhance customer engagement.
Call analytics helps your business grow by providing reports that make it simple to identify trends and develop more effective strategies.
Dial by name enables callers to identify names by mentioning the first three letters, or you can select a list of names from the directory.
Click2call phone system for small businesses is hosted in the cloud and it's accessible from anywhere with an internet connection.
Call conferencing solution to connect with your teams from anywhere. Make collaboration through a virtual phone system to fasten up business communications.
Outbound dialing allows you to dial phone numbers from the database automatically and proactively connect with thousands of prospective customers.
Voicemail transcription allows to convert the voicemail messages into text format and send them to the callers via messages or emails.
Virtual PBX and CRM integration to get the most out of your existing CRM and virtual phone system and supercharge customer relationships.
Toll free numbers will allow your potential customers to be confident that they are calling the right company. We offer a complete solution for your business.
Business phone systems that can help you to stay connect with your customers. Get one of the best phone systems for businesses and save more time and money.
PBX phone system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our PBX phone system.
Small business phone system for enterprises. Easy to set up, easy to use, and affordable. Save time and money with our PBX phone system.
Cloud PBX phone system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our cloud PBX phone system.
PBX system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our cloud PBX phone system.
Go to the next level with 
Get 39 other apps with PBXPlus at $14.99 - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Chat/Email/Onboarding)
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
