You’ll gain a better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports.
Gain a better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports.
Get regular call logs to understand and gauge who called you and when. Learn the full cycle or flow that your users follow to optimize call flows.
Understand decisions made by customers so you can make educated business decisions based on what options the customer chooses on calls.
It gives you an overview of Inbound and Outbound calls.
You can analyze the Incoming calls and Outbound calls from variuos regions across the globe.
Yes, it does by identfying the region from which you are receiving many calls.
The subscription with Twilio or Plivo should support recording feature, only then we can record calls.
Yes, it will help you view all the incoming and outgoing calls made to an individual.
I find the new App exciting for companies which focus is monitoring and task oriented. Looks great! All in one go! Well done Agile!
Thank you Ronnie for your prompt support today with my email issue. Using Agile CRM has been a very pleasant experience and the product is top notch. I recommend A++.
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