for improved decision making
Track and analyze your call process with call analytics software to generate metrics and analytics. Get daily call volume reports, call duration, and voicemail reports by selecting a date range to generate your visual reports.
Gain better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports
Gain a better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports.
Get regular call logs to understand and gauge who called you and when. Learn the full cycle or flow that your users follow to optimize call flows.
Understand decisions made by customers so you can make educated business decisions based on what options the customer chooses on calls.
Here are the additional features to look at
IVR System, PBXPlus by 500apps, for answering incoming calls. With this system, you can have a custom call tree to make direct calls.
Call forwarding routes incoming calls directly by specifying which users should receive calls and ge the ability to send calls to multiple phones.
Call flow automation helps to keep your phone system up and running. It is a series of steps that a call goes through when it is set up, during its duration.
Virtual phone numbers are an affordable, reliable, and efficient way to communicate with your customers. It is easy to set up and use anywhere in the world.
Business Voicemails helps you connect with your customers, on the phone or the web. Receive, send, store, and welcome customers with recorded voicemails.
Text to speech helps to convert text into phonetic voice output, that aids to communicate even in remote to enhance customer engagement.
Call analytics helps your business grow by providing reports that make it simple to identify trends and develop more effective strategies.
Dial by Name enables callers to identify names by mentioning the first three letters, or you can select a list of names from the directory.
Click2Call web widget phone system for small businesses is hosted in the cloud and it's accessible from anywhere with an internet connection.
Call conferencing solution to connect with your teams from anywhere. Make collaboration through a virtual phone system to fasten up business communications.
Outbound dialing allows you to dial phone numbers from the database automatically and proactively connect with thousands of prospective customers.
Voicemail transcription allows to convert the voicemail messages into text format and send them to the callers via messages or emails.
Virtual PBX and CRM integration to get the most out of your existing CRM and virtual phone system and supercharge customer relationships.
Toll free numbers will allow your potential customers to be confident that they are calling the right company. We offer a complete solution for your business.
Business phone systems that can help you to stay connect with your customers. Get one of the best phone systems for businesses and save more time and money.
IVR is an automated business phone system that interacts with callers, gathers information and routes calls to the appropriate recipient.
PBX phone system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our PBX phone system.
Small business phone system for enterprises. Easy to set up, easy to use, and affordable. Save time and money with our PBX phone system.
Cloud PBX phone system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our cloud PBX phone system.
PBX system for small and large companies. Easy to set up, easy to use, and affordable. Save time and money with our cloud PBX phone system.
A Voip Phone system is a technology that enables you to place phone calls through your internet connection instead of using a traditional landline.
With Outbound Calling, you may actively connect with thousands of potential customers by automatically contacting phone numbers from the database.
Cloud phones are calling devices that use Voice over Internet Protocol (VoIP) to place and receive calls over the internet.
Sound Board can record or upload media to play audio playback to welcome callers with a customized greeting voicemail. Gives best client experience.
You can protect and secure your client's information against fraud by requesting a pin before disclosing client information to verify their identity.
Gather Node is to create a great user experience is to collect essential information from users. You can use to enhance future client interactions.
If you're like most other guys, you hate making outbound calls. Nevertheless, with click 2 call will be able to make outbound calls instantly.
Phone System, PBXPlus by 500apps, provides features like voicemail, call forwarding, and auto attendants to assist manage and simplify customer support.
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Get 50 other apps with PBXPlus - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
