Insightful Call Tracking Metrics Software

Track and analyze call flows and customer interaction patterns to discover bottlenecks and optimize processes with actionable call tracking metrics.

Track, Analyze and Report on Your Call Flow

You’ll gain a better understanding of your customers and your call flow process with the ability to analyze the data and generate call reports.


Track and Analyze Calls

Understand decisions customers make to better understand which processes could benefit them most. Make educated business decisions based on what options the customer chooses whenever they call and improve your business with advanced call tracking metrics features.

Better Call Flow Reports

Discover patterns in customer selections to help improve phone system processes. Provide more effective communication with your employees and help employees communicate better with your customer. Utilize call reports to develop an effective call flow for your team and your customer base.


Improve Menu Options

Discover which top-level menu options are the most effective and which pathways are not being utilized so that you can better understand what your customers need to communicate effectively. Enhance your call flow by analyzing call tracking metrics to improve your customer experiences.

Understand Your Customers

Create a personalized user experience once you understand their communication preferences and what processes are most effective. Keep them engaged with your business to increase your revenue through strategic communication at the right time with the right message.


Go To The Next Level With Go-to-Next-level

At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.


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