What is a Software PBX?

A Software PBX is a virtual office assistant that is integrated with your existing phone system. A Software PBX provides you with all the features of a traditional PBX, but at a fraction of the cost and complexity.

Surprisingly, few of the newer generations understand how phone calls work when it comes to systems revolving around phones. We’ve gotten so used to quickly getting calls through our smartphones so long as there’s an internet connection that most online users don’t bother learning anything else.

Of course, running a business means you’ll have to figure things out if you intend to make the most out of your opportunities. For example, many older companies still use the traditional PBX (Private Branch Exchange) system when handling calls.

Software PBX

What Does The Traditional PBX System Do?

Simply put, it’s a private telephone network utilized by companies in an effort to make things more efficient for both outbound and inbound calls. It allows them to have more phones than phone lines and allows for free calls when used within the company. For businesses back in the day as it will enable your company to stay connected without being too overly complicated — at least for the time.

These days, the term connected has evolved to the point where the traditional pbx system makes way for IP PBX, which does everything the older system can do and so much more for a much more affordable price. You’ll rarely find companies these days resorting to the old Private Branch Exchange system as there’s little to no reason for them to use it. Modern tech has grown to the point where communication is easier than ever, and staying connected is no longer something companies have to struggle to achieve.

Traditional PBX System

The Benefits Of Software PBX Systems:

With the regular PBX system, you would have an easier time taking and receiving calls, and that would be that. Software pbx opens the door for much more customization, though there was a time when it could only manage the bare minimum compared to what we have today. Modern tech continues to evolve, and there’ll come a time when the advanced features we have in this day and age will be looked at as traditional and even primitive.

The benefits of software PBX — depending on the services you use — are all about flexibility and the ability to customize the experience for your staff and clients. Of course, you have the typical features which involve gateways and call forwarding, but then you also have services that go above and beyond, offering visual call flows and an easy way for your agents to get the job done.

Virtual PBX is practically mandatory in today’s digital age, which is why there are so many services clamoring for your attention. It’s a bit tricky to find the right one for you, but we’ve got you covered.

Where Do I Find Quality Software PBX Systems?

Considering how crucial it is for most companies, software PBX systems aren’t to be taken lightly. So while it can take plenty of time and preparation to research and find the best one for you, we went ahead and did most of the research, offering one of the best virtual pbx experiences on the market.

Quality Software PBX System

PBXPlus — which you’ll find at pbxplus.com — offers a seamless experience that gives you and your agents the chance to do what you do best without being bogged down by overly complicated features. First and foremost, it works extremely well with CRM (customer relationship management) systems and telephone providers.

If you want the best way to teach your agents how to get the job done, there’s a drag-and-drop system you can use to help with call flows. These visual call flows mean you won’t have to worry about coding when trying to provide solutions for your agents. Instead, all you need is a bit of patience, and you’ll easily learn the systems of PBXPlus, making it that much easier for your business to outpace the competition.

Conclusion:

Success in today’s industry is about looking for the best way to streamline the most basic of tasks. If you can take away the monotony that comes with basic business processes, you’ve already won half the battle. PBXPlus offers an easy means of streamlining calls, giving both your agents and clients a great experience as a result. There’s little doubt that any company using PBXPlus is bound to experience success.

Go to the next level with 500apps logo

Get all 39 apps at $14.99 - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Chat/Email/Onboarding)

light bg
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get Started with 500apps Today

PBXPlus is a part of 500apps Infinity Suite

Please enter a valid email address