Features

IVR System

Multi-level menus

Call Forwarding

Forward incoming calls

Call Flow Automation

Build custom call flows

Virtual Phone Numbers

Receive calls on any phone

Business Voicemails

Let callers drop voicemails

Text to Speech

Convert text into phonetic voice

Call Analytics

Visualize real time reports

Dial by Name

Find agent by their name

Click2Call – Web Widget

Connect agents in a single click

Call Conferencing

Simplified collaboration through calls

Outbound Dialing

Improve operational efficiency

Voicemail Transcription

Convert audio into text

Outbound Call

Improve operational efficiency

Sound Board

Personalize your audio playback

PIN

Secure clientś information

Gather Node

Collect essential data from users

Click2Call

Make instant outbound calls

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Virtual PBX Integrations

Capsule CRM Integration

Get more out of every customer call with the Capsule CRM integration and PBXPlus

integrated collaboration

Integrated Collaboration

Integrate calls with accounts, contacts, leads, and more. Click to dial to make a call. Get screen pops with customer details for incoming and outgoing calls.

Call and Activity Logs

Allow you to view call activity with detailed call logs, including the time and duration of each call, with the Capsule CRM dashboard.

call and activity logs

call reminders

Call Reminders

Track all the calls you need to make can be hard between monitoring deals and handling tasks. Capsule CRM lets you set call reminders and know when a call has been missed.

Seamless Integrations of our Apps

Integrate more to empower your business

Go to the next level with

Everything you need to grow like the Fortune 500

Collaboration Productivity Marketing Sales HR & Ops Support Developers Extensions

Communicate and collaborate effectively across teams with group and private chat, high quality audio, video calling and file sharing

Enterprise-grade virtual PBX system for your business to communicate with confidence internally and externally.

Provide superior quality video conferencing experience for seamless collaboration through HD video and crystal-clear audio

Manage email communication with calendar, notes, tasks, contacts, and bookmarks to enhance business communication strategy

Upload, store, share, collaborate and securely access important documents and files from anywhere, anytime

Manage projects, tasks and collaborate across teams from anywhere to achieve goals faster

Build forms and manage responses like never before with a new-age form builder and response manager

Generate more appointments using GMail, website and stay up-to-date with scheduling software

Implement RPA-enabled bots to automate redundant tasks and deploy the digital workforce

Automate business processes using visual flow builder with minimal coding skills

Automate repetitive tasks and create workflows by connecting two or multiple apps to increase employee productivity

Get digital signatures, set a hierarchical order to sign documents and share them for internal or external use

Build professional and SEO-friendly websites with CMS to enhance your online presence

Manage drip campaigns and create professional newsletters for better customer engagement

Market and promote your product on all social media channels from one place

Rank your website higher with one of the most-trusted SEO tools that helps audit your site, build backlinks and generate keywords

Personalize your website based on the visitor's behavior through recorded user sessions

Personalize your website with custom popups to convert visitors faster

Plan, create, manage, and distribute content with CMS and built-in project management tools & bots

Build personalized popups, automate push notifications, and set drip campaigns to engage users

Personalize every communication like email, message, ads, and marketing collaterals with images and videos to increase conversions

Identify competitors' targeted keywords, create, optimize and schedule ad campaigns

Verify and find any person's email address using the world's largest email database with more than 430M emails

Manage contacts, companies, and other data in one place to streamline sales and increase revenue

Collect data of your target audience from various sites, social media channels using scrapers, identify them as prospects and automate outreach process

Automate your entire outreach process by generating personalized emails and LinkedIn messages

Get access to 715 Million business records and find prospects that match your buyer persona

Enhance your team's calling experience with voicemail, call forwarding, call recording, and more

Boost workplace productivity, monitor performance, track time, gain real-time reports, and more

Shortlist and assess candidates through one-way virtual interviews with the built-in applicant tracking system, RecruitHire

Shortlist and assess candidates through one-way virtual interviews with the built-in applicant tracking system, RecruitHire

Automate & simplify all routine HR processes like attendance, leave, payroll management and many more

Improve communication and collaboration between managers and employees, identify areas of improvement and potential successors

Create and deliver interactive training materials, assessments, resources for your employees and track their progress

Build custom bots and use single bot for your website, WhatsApp, SMS and Facebook

Delight customers and drive growth with easy-to-manage customer support tickets, knowledge base, automations, feedback and reporting

Engage your visitors in every way through chat, voice, video, screen sharing and 24/7 chatbot service

Capture, organize and analyze product feedback in one place to provide product updates and understand the customer intention

NinjaOnboarding

Create personalized and engaging popups for onboarding and guiding new users with a virtual tour of the product/service

Track customers using your product and receive insightful behavioral analytics to improve user experience

Create custom widgets to retrieve data from third-party applications

Allow users to securely access multiple applications and websites by using one set of login credentials

Help developers access applications via Unified API Platform, making it easier to find, connect, use, and manage APIs

Build wireframes and mockups using drag and drop builder, share links, and collaborate across teams

Monitor your website, and applications from multiple locations for uptime, performance, security, and other services and receive real-time updates

Develop, deploy and maintain your custom apps with the low code platfrom that requires little to no coding

Track your recipients email activity, get real-time updates and be on top of all tasks.

Boost team's productivity by activity monitoring and tracking employee work hours inline with project goals

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