Call Management

to track calls effectively

Allows you to track and monitor every call so that you can keep record of the call to forecast your business with call management feature.

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Call Management

Enhance customer service with Call Management

Monitor the proceeded calls and view their contact information all at one place with the help of call management that PBXplus provides.

call management leave note
call history

Call History

Track the call details such as the duration of the call between the agents and callers, a list of phone numbers, and recordings along with the associated call flows.

record calls

Record Calls

Be it a conference call or one-to-one - record them and playback when needed. Store them as digital files for future reference.

What is Call Management?

Call Management is the process of managing calls or telephone conversations. The goal is to control telephone traffic by prioritizing phone calls, handling them in an order that is most appropriate for each caller, and ensuring they are handled in a professional manner.

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