Call Management

to track calls effectively

The call management feature allows you to track and monitor every call so that you can keep record of the call to forecast your business.

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Call Management

Track Calls & Capture Useful Information

Monitor the proceeded calls and view their contact information all at one place with the help of call management that PBXplus provides

call management leave note
call history

Call History

Track the call details such as the duration of the call between the agents and callers, a list of phone numbers, and recordings along with the associated call flows.

record calls

Record Calls

Be it a conference call or one-to-one - record them and playback when needed. Store them as digital files for future reference.

What is Call Management?

Call Management is the process of managing calls or telephone conversations. The goal is to control telephone traffic by prioritizing phone calls, handling them in an order that is most appropriate for each caller, and ensuring they are handled in a professional manner.

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I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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