Automated call attending system that responds to customer calls without any human involvement
Define the tunes or messages that make the callers engaged all the time. Grant them in a responsive and convincing tone to boost conversations. A warming welcome message could become an added advantage for businesses.
Eliminate the need for human intervention to route the calls from one agent to the other. Direct calls to the agents based on the availability and the intelligent calling system automates the calling operations to level up overall efficiency.
Queue and distribute the inbound calls to the agents. Manage the high level of incoming calls by embedding your environment with the calling system that has automated call routing features.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.