Quick and Easy Virtual Phone Number Management

Instantly configure and manage virtual phone numbers for the unique needs of your business to create great customer experience and win more deals.

Ensure Your Customers can Always Reach You

Add new numbers, change call flows and use existing numbers so your customers are sure to reach you each and every time they call.

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Easy Number Mmanagement

Bring your own carrier—including popular ones such as Twilio, Nexmo, or Asterisk—to save costs and not worry about minutes or top-ups. Search, match, and purchase numbers by navigating to the payment gateway of the integrated service providers, e.g. Twilio, Plivo, etc.

Integrate New Numbers

Assign your call flow to any new virtual phone number you acquire, making it a long-term solution for any growing business. Boost your team’s efficiency by assigning personal numbers to each employee so that they can continue to create personalized experiences for your customers.

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Parallel or Round-robin

Use parallel or round-robin ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs.

Boost Customer Engagement

Simplify your multiple number call flows to make it easier for your customers to connect with employees faster, which boosts their overall engagement with your business. Developing easy navigation through your phone system encourages customers to call-in for services.

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Record Calls for Quality

Use recorded calls for multiple numbers to educate employees, monitor customer interactions, or reflect on processes. Make improvements based on your call reviews to help drive revenue and enhance customer satisfaction based on how customers interact with your employees.

Go To The Next Level With Go-to-Next-level

At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.

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