Add new numbers, change call flows and use existing numbers so your customers are sure to reach you each and every time they call.
Bring your own carrier—including popular ones such as Twilio, Nexmo, or Asterisk—to save costs and not worry about minutes or top-ups. Search, match, and purchase numbers by navigating to the payment gateway of the integrated service providers, e.g. Twilio, Plivo, etc.
Assign your call flow to any new virtual phone number you acquire, making it a long-term solution for any growing business. Boost your team’s efficiency by assigning personal numbers to each employee so that they can continue to create personalized experiences for your customers.
Use parallel or round-robin ringing to ensure that your customer calls are answered quickly by the next available agent. Configure your call flow to forward the customer call to each virtual phone number one-by-one or set it to call multiple numbers at once depending on your needs.
Simplify your multiple number call flows to make it easier for your customers to connect with employees faster, which boosts their overall engagement with your business. Developing easy navigation through your phone system encourages customers to call-in for services.
Use recorded calls for multiple numbers to educate employees, monitor customer interactions, or reflect on processes. Make improvements based on your call reviews to help drive revenue and enhance customer satisfaction based on how customers interact with your employees.
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