With the ability to integrate your existing CRM into your virtual phone system, you’ll have all of your customers’ information at your fingertips.
Know who called you and why by integrating your business’ CRM and using the customer’s previous call history information. Improve their experience through more personal interactions and help them feel connected to your employees every time they call.
Track customer calls through the call history and identify what options they tend to use within the call flow. Use this information to improve their experience by applying information from previous calls to the current one and impress them with your knowledge.
Keep a copy of all of your previous conversations with your customers to assist employees in improving their customer relationships by reviewing previous interactions. Record calls to gauge if the customer's request was precisely followed and delivered or not.
Make it simpler for your employees to handle customer calls across the team by utilizing an all-in-one solution that records conversations, transcripts, voicemails, and much more. Apply customer knowledge based on stored CRM information to make educated business decisions and drive revenue.
"I find the new App exciting for companies which focus is monitoring and task oriented. Looks great! All in one go! Well done Agile!”
"Thank You Ronnie for your prompt support today with my email issue. Using Agile CRM has been a very pleasant experience and the product is top notch. I recommend A++.”
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