This video shows how PBXPlus keeps track of all inbound, outbound calls, missed calls and voicemails. You will not only be able to hear call recordings but filter them as well by flow, agent, date to quickly narrow down to what you are looking for.
Call Logs: Get a 360 degree view of all inbound and outbound calls. Search for specific from or to number using the magnifying glass on the top left. PBXPlus allows you to record and store calls. You can listen and download these recordings. You can also create a filter and save it for future purposes. Filter to search by agent, date, flow and much more.
User Voicemails: Click the user voicemails tab to view, listen and get the voicemail transcription too. PBXPlus allows you to download each voicemail and listen it at 2x speed. You can use the search option to search for a specific voicemail phone number