With a call flow automation designed by you, you’ll be able to automate all of your call processes and make sure your customer calls are never missed.
Mention your business hours and manage call flows accordingly. Inform your customers to reach out to you at the correct time with a recorded message.
Use unlimited extensions on a single number and make it convenient for both customers and your teams to handle calls anytime.
With a call process automation, automate all of your call processes and make sure your customer calls are never missed.
Design call flows with an easy-to-use, drag-and-drop flow builder. Add nodes of your choice to customize call flows and build them as your business needs.
Give multiple options to your customers while reaching out to you and make it easy for them to connect with your teams for any queries that they have.
The Interactive Voice Response system allows the callers to access information of pre-recorded calls or messages without the need of an agent. The customers can prioritize the calls by utilizing multiple menu options.
Call whisper messages are audio details that will provide an overview of the call source details so that agents can decide to handle calls professionally by understanding the needs of customers.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.